FAQs About E-Newsletters
Why can't I read the full versions of the articles?
Many, if not all, of the articles that NAHC or its affiliated organizations publish are for members only and require a username and password for access. If your username and password are suddenly not working, there is a chance that you have not renewed your membership, and therefore do not have access to these articles anymore. If you think that this may be the case, contact our Membership Services Department and they will answer any account questions that you have. Call (202) 547-7424 and ask for Debra Violante or email her at drv@nahc.org.
What is my username and password?
Your username is your NAHC, HHFMA or PDHCA membership number and your password is the zipcode of your business address that we have on file. If you do not know what these are, someone in your organization may have these in their records. Of course, you are welcome to contact our Membership Services Department and they will answer any account questions that you have. Call (202) 547-7424 and ask for Debra Violante or email her at drv@nahc.org.
I used to get emails from NAHC, but now I don't anymore. What's going on?
If your membership has lapsed, your subscription to all e-newsletters
is put on hold. Once your account has been made currrent, you
will need to either sign up for your e-newsletters again, or
contact our membership department and they can do this for
you.
Sometimes if your office is having email issues, our systems will put your account on hold after a number of bounces. This means that if we try to send you an email and your mail server cannot accept it, we stop sending you emails. We do this to comply with SPAM laws that discourage emailing bad email addresses. Once your IT or computer service department fixes this issue, contact our contact our Membership Services Department and they update your account. Call (202) 547-7424 and ask for Debra Violante or email her at drv@nahc.org.
If neither one of these issues sounds like what's happening, it might be a good idea to have our IT Department touch base with your IT department to resolve this.
I can't see any of the pictures in my emails. Is something broken?
Virtually all newsletters and announcements that NAHC sends
out via email are produced as html documents. Each email program
reads html differently, so please take the following steps
to ensure delivery and to make sure that our publications are
delivered to you in the most professional manner possible.
FAQs About Listservs
What is a listserv?
A listserv is a group of people who discuss common topics over email. These listservs are discussion forums for issues surrounding daily business operations, legislation, or regulations of home care providers. Through these listservs, members can exchange questions and ideas with other members, while also receiving feedback from the associations' staff members. These listservs are for the sole benefit of our members to share timely information and assist with problem-solving among colleagues.
How do I subscribe to a listserv?
Listserv participation is limited to members only. If you are not an up-to-date member of NAHC or one of its affiliates, you will not be able to participate in a listserv discussion. To sign up for a listserv, follow the directions below:
- Choose the listserv that you would like to join.
- Click on the appropriate subscribe button in the table above. This will require you to login to the Members Only section of the website. Have your membership ID number and password available.
- You will receive an email confirmation message saying that you have signed up for a specific listserv. Depending on your membership type, you may have to be approved by a moderator. This usually takes 24 hours. There will be an email address in the confirmation email that you will use to post a message to the listserv community.
How do I unsubscribe to a listserv?
How do I unsubscribe to a listserv ?
When you have decided to unsubscribe to a listserv follow the instructions below:
- Choose the listserv from which you would like to unsubscribe.
- Click on the appropriate unsubscribe button in the table above. This will require you to login to the Members Only section of the website. Have your membership ID number and password available.
- Enter your email address.
- The system will ask if you are sure that you want to unsubscribe from the list. Click ‘Yes’.
- You are now unsubscribed from a listserv. Remember that there are multiple listservs. If you want to unsubscribe from all of them, you will need to unsubscribe from each list that you joined.
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